Let me preface the survey results by announcing to everyone that we will be changing hotels in 2020. Next year the 40^th Chicago Open Backgammon Tournament will be hosted at the Sheraton Suites Chicago O’Hare, right next door to the previous location. The Sheraton Suites has agreed to allow me to continue providing the hospitality. For me, this is a huge win! I desperately wanted to continue the tradition I have built in making the Chicago Open a most unique tournament with the hospitality. I will continue to provide lunches and dinners however the hotel will now provide breakfast. It will be a hot breakfast buffet; not just the continental breakfast I had been serving. I will be purchasing smoked salmon to accompany the bagels and cream cheese on the hotel buffet. I vow to those of you who missed out on the smoked salmon in 2019 that we will not run out in 2020. The new hotel will have a higher rate $124 (up from $109) but will include the breakfast for 2 people. The Sheraton Hotel went through a complete renovation in 2018 and looks great. The quality of this hotel from the meeting rooms to the sleeping rooms to the included breakfast will all be dramatic improvements.

Q1 How would you rate your overall Experience at the 39th Chicago Open Backgammon Tournament? 5-Point scale

5 or 4             94%

3 or 2             5%

1                     1%

Q2 Overall, how would you rate the efficiency of this year’s tournament? 5-Point scale

5 or 4             92%

3 or 2             7%

1                     1%

Q3 Overall, how would you rate the value for the money spent all weekend? 5-Point scale

5 or 4              88%

3 or 2              11%

1                      1%

Director Comments on Q1-3
I am very happy with these results. I feel the data shows that for the most part I am organizing and running the Chicago Open in a manner that people appreciate and find great value in. I will continue to try and find ways to add value while making the changes that have become an absolute necessity due to the growth of the Chicago Open over the past few years.

Q4 Please rate each of the meals included in the Hospitality…

Director Comments on Q4
As previously mentioned, the breakfast will now be a hot buffet served by the hotel. The Bari sandwiches and pizza will be changed. The pizza will be replaced with a taco dinner while I am still considering all options for the new lunch. The Chinese food will have more premium options (i.e. potsticker appetizer & shrimp entree). On Friday, a new grab and go lunch will also be added along with a cocktail/hor d’oeuvres reception in the late afternoon/early evening.

Q5 Please rate each of the daily snacks and beverages included in the Hospitality…

Director Comments on Q5
The biggest critique people had with the hospitality was with the lack of diet sodas. I promise more diet sodas will be available next year. We will not run out! The Veggie platter, and meat and cheese offerings will be expanded. Next year will upgrade the coffee for a 2^nd time in 3 years. Yesterday, I purchased another coffee brewer. In 2020, we will have both a dark roast and a breakfast blend available. I will also expand the selection of hot teas. If you have a specific request, please feel free to contact me directly to share. I am happy to make any reasonable change/accommodation.

Q6 How would you rate the value received for the $60 Hospitality Fee (Food & beverage)?   5-Point scale

5 or 4             79%

3 or 2             16%

1                     5%

Q7 Did you feel the hospitality provided enough healthy options?

Yes                 86%

No                  14%

Director Comments on Q6-7
Although there will be a cost increase in 2020, the upgrades and additions should increase the perceived value.

Q8 How would you rate the hotel location? 5-Point scale

5 or 4             90%

3 or 2             6%

1                     4%

Director Comments on Q8
No change in location as the new hotel is next door to the previous location.

Q9 What did you like most about the event?

Format           65%

Variety            26%

Social             22%

Hospitality     16%

Efficiency      16%

Streaming      2%

Q10 Do you have any suggestions for improving the Chicago Open Backgammon Tournament?

Playing Space                                  65%

Efficiency of Swiss Pairings           17%

Noise level                                        10%

Hospitality                                         5%

Disrespect from Director                 5%

More Clocks                                       5%

LJP no Open Players                       3%

Entrée Fees to high                        1%

Calcutta format                                1%

Director Comments on Q10
Playing space issue solved with move to the new hotel.

Efficiency of Swiss Pairings will be improved as a program is being written to automate the process.

Noise level will be greatly improved as the swiss pairings will be shown on giant screens. The Open division will be at one end of the playing room while the Intermediate will be at the other end. Also, tables will be numbered. The pairings will have a table number. Proceed to the table to locate your opponent. No more calling out players names. First round pairings of other events will likely go up on the big screen as well.

Hospitality Changes have already been mentioned above.

Disrespect from Director is unacceptable regardless of circumstance. I apologize to any person or persons who I offended. Fortunately there were only a few players who felt this way. That being said, any number greater than zero is infinitely more than I ever intended. I have made significant changes to my tournament in 2020 in order to reduce my stress level. I hope this alleviates any chance of poor tone and/or choice of words from me.

Clocks, the only comments with regards to clocks is that we should have had more or they should have been forced in more situations. This will happen in 2020.

LJP no Open Players. Open level players will no longer be eligible to enter the LJP. There will be a new Open Jackpot for those interested.

Calcutta format will change significantly next year. Details will follow.

Q11 How likely are you to recommend the Chicago Open to other backgammon players?

Very Likely or Likely                        97%

Neither Likely nor Unlikely             3%

Unlikely or Very Unlikely                0%

Director Comments on Q11
Wow!!!